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How do I receive payment?
Is there a way to keep track of my orders?
How does a Vendor register with RegSoft.com?
How long does the vendor application process take?
Will RegSoft.com create serial codes/registration numbers for our product?
Once I sign up as a vendor, how is the customer/user registration handled?
I am already using another company to process my registration online, why should I sign up with RegSoft.com as well?
How much does it cost to utilize the services of RegSoft.com?
How Easy Is It To Modify My Product Information?
Can I Customize My Order Forms to Match My Site?
I am an author who lives outside the United States. Can I still utilize your E-Commerce Payment Solutions?
What are my responsibilities as a RegSoft.com publisher?
What's the policy on advertising your 800 number in a magazine?
What About Product Variations Such As Multiple User Licenses?
What kind of response will my customer receive when he or she registers software through RegSoft.com?
What kind of information will the vendor receive when a customer registers software?

How does a Vendor place a test order?

What is the normal order process?

Help! I lost my username or password and cannot login to the Vendor area!

I want to change the type of report I get each month.

I was thinking out having RegSoft.com generating my serial numbers for me. What are my options?

I am a new vendor and was wondering what the payment schedule is?



How do I receive payment?
Vendors will receive a payment check on a monthly basis for their sales minus RegSoft.com’s minimal transaction fee. Vendors will also receive a transaction report for their records. Vendors can also review their monthly billing statement online. Vendors may also receive montly payments by Electronic Funds Transfer.

As part of our expanding group of services, RegSoft can now issue payments in 27 different currencies using the Wire Transfer method. To utilize this, you would log in to your vendor account and under the Modify Payment Information link select the Wire Transfer payment method and submit by clicking the Update Payment Information button, then select the currency you wish to be paid in and update your bank information on the following page.

RegSoft supports the following currencies:

Australia AUD Hungary HUF Poland PLN
Austria EUR India INR Portugal EUR
Belgium EUR Ireland EUR Saudi Arabia SAR
Canada CAD Israel ILS Singapore SGD
Cyprus CYP Italy EUR Slovenia SKK
Czech CZK Japan JPY South Africa ZAR
Denmark DKK Latvia LVL Spain EUR
Estonia EER Lithuania LTL Sweden SEK
France EUR Luxembourg EUR Switzerland CHF
Finland EUR Mexico MXN Thailand THB
Germany EUR Netherlands EUR UK GBP
Greece EUR New Zealand NZD United States USD
Hong Kong HKD Norway NOK  


Is there a way to keep track of my orders?
RegSoft.com's author report section offers several real-time on-line reports to view sales details and summaries.



How does a Vendor register with RegSoft.com?
Registering with RegSoft.com is easy and fast. Vendors must simply complete the Product Submission form on this website (Click Here for the Vendor Submission Form). Vendors should have a product that is currently, or is soon to be, available for sale. Just click here to connect to RegSoft.com's Vendor Login Area. Then, click in the area where it says, "If you are a new vendor". This will take you to our secure server, and RegSoft.com will walk you through filling out two forms. However, if you have not already so, you may wish to print and review RegSoft.com's official Agreement before starting this process. All personal information is held in the strictest confidence.

The software information is added to RegSoft.com's Software Library. The submission is made in real time and will be ready for sale immediately upon completion of the form. At that time, the vendor will be assigned an Account ID number and a Product ID number. These are unique numbers to help identify the vendor and the product so our vendors can easily update their information or product information online. Once the information for the product is processed, the vendor can inform potential users that registration of the product may be completed in an online, secure environment at RegSoft.com.

RegSoft.com can provide the vendor with a button or banner to place on the page that contains the exact URL to where people can register your software at RegSoft.com. The vendor may select a banner or button from a number of attractive options (click here to view some samples of available vendor buttons and bars). When the registration is completed successfully, we will notify you via E-Mail that a new user has registered your software.



How long does the vendor application process take?
Once RegSoft.com notifies the vendor that the application has been accepted, the vendor may begin distributing its products with RegSoft.com’s ordering information. If the forms are completed properly, the vendor should not have any problems getting set up the same day RegSoft.com receives the application. At that point, RegSoft.com will begin processing orders for the vendor. As software registrations are received for a product, RegSoft.com will e-mail the vendor to inform him or her regarding the order.



Will RegSoft.com create serial codes/registration numbers for our product?
RegSoft.com can automatically generate registration codes (or serial numbers) for customers if the vendor either supplies a link to its registration code generator or a list of pre-determined registration codes. Customers will receive their registration codes, serial numbers, and/or download links in just few minutes.



Once I sign up as a vendor, how is the customer/user registration handled?
For vendors participating in RegSoft.com’s E-Commerce Payment Solutions, product registration can be handled in a number of different ways. It can be set up so that RegSoft.com handles all the registration and forwards monthly checks to the vendor. Or, the vendor can be 100% involved in handling the registration process. Click here for more information about flexible registration and distribution options.



I am already using another company to process my registration online, why should I sign up with RegSoft.com as well?
The answer is simple, shareware is not just a type of software, it is a marketing strategy, and the object of any marketing strategy is to increase exposure to your product(s), and make money.

RegSoft.com provides you with another outlet for you to reach people. The best way to make money is to make your product available for purchase to as many people as possible in as many places as possible. That's what RegSoft.com can do for you!



How much does it cost to utilize the services of RegSoft.com?
RegSoft.com does charge a low set-up fee of $9.95(US). We charge a small commission of $3.00 per registration. (Registration fees over $30.00 will be charged 8.9% of the registration cost). For more information on RegSoft.com’s rates, please click here. At the end of each month, you will receive a check with an itemized statement of the users that have registered your software (the processing is held for one month to allow for possible chargebacks.)



How Easy Is It To Modify My Product Information?
Vendors/authors can easily modify any of the product information such as prices, product features or other information at any time on the Internet. Any changes made will take effect immediately in real-time.



Can I Customize My Order Forms to Match My Site?
Yes. RegSoft.com provides some of the most powerful, real-time customization abilities in the registration industry. The vendor may customize purchase order forms, pricing codes including product grouping options, post-purchase response emails and more. The process is very simple – similar to editing a regular HTML page using an editor like FrontPage. For more detailed information about RegSoft.com’s self administration and extensive customization options, please email us at 'vendors@regsoft.com'.



I am an author who lives outside the United States. Can I still utilize your E-Commerce Payment Solutions?
Absolutely. RegSoft.com works with authors from all over the world. The monthly checks are typically distributed in U.S. funds; however, RegSoft.com is pleased to offer electronic fund wiring for vendors needing international currencies. For more information about our electronic fund transfers, please click here. It may also be prudent for international vendors to determine whether their respective banks will charge any fees when cashing a check in US Dollars.



What are my responsibilities as a RegSoft.com publisher?
You are responsible for keeping maintenance documentation up to date, providing product specific support, and responding to customer requests in a timely manner.



What's the policy on advertising your 800 number in a magazine?
Our toll-free number should only be published as ORDERS ONLY. Users tend to call a toll-free number with a question or two and it can tie up the lines quickly depending on the circulation of the magazine. It is best to provide an alternate number as well for technical support, even if they reach a machine. Let us know before the ad runs so we can prepare and be sure the price we quote will match that listed in the magazine.



What About Product Variations Such As Multiple User Licenses?
Vendors can specify multiple variations for each product. For example, a vendor can offer a single license for US$25, a five-computer license for US$100, or a 10-computer license for US$150.



What kind of response will my customer receive when he or she registers software through RegSoft.com?
As soon as RegSoft receives a customer's order, RegSoft will immediately send them a customized e-mail which verifies that the order has been submitted. After RegSoft receives confirmation of payment, RegSoft will send the customer a second customized email with payment verification and a license key for the product. On request, the vendor may also choose from several other customizable options with regard to the distribution of the license keys. For more information about RegSoft.com's flexible vendor options, please click here.



What kind of information will the vendor receive when a customer registers software?
The moment someone registers a vendor's software, an e-mail will be delivered to the vendor with that registering user's information. At the end of each month, the vendor will receive one check (in US currency unless another payment such as a wire is requested), as well as an itemized statement of the vendor's account activity detailing exactly how many people have registered the software.



How does a Vendor place a test order?
In the vendor area just pick the pulldown menu 'Submit a Test Order for this Product' or Visit a RegSoft online order form for a particular product just as a customer would. Then complete the RegSoft order form being sure to use the email address that matches their "Vendor Contact Email Address". Also (important) the credit card number must be entered as a VISA # 4242424242424242 and any expiration date may be used. After the form is completed, you should submit the order. This will send a test order through the system, and you will receive both a vendor and user email confirmation message.



What is the normal order process?
A customer buys your software online with their credit card. We assign a tracking id. We verify and process the credit card and provide the customer an order id. We then send the defined "post-order" email to the customer and a registration code (if defined). We then email you the purchase information for that order.



Help! I lost my username or password and cannot login to the Vendor area!
Please visit this page and it will email you your login information.

http://www.regsoft.net/regsoft/passwd_send.php3



I want to change the type of report I get each month.
To change the type of monthly report you receive, log on to the vendor area and select the "Modify Payment Information" link and click for the menu "Report Type".



I was thinking out having RegSoft.com generating my serial numbers for me. What are my options?

We can support the following methods to generate a key for your product.

1) A console Win32 .EXE program that can take 1 or 2 parameters. It needs to write out ONE line to stdout for us to read back to show it in the customers email. We can also use any required fields from the order form. The .EXE cannot have any forms, and has to exit by itself. Please send the usage and .exe to "algo@regsoft.com" and rename the file to ".exz" so the anti-virus program does not remove it. Please include your Product ID when you E-Mail us. for example:

C:>genkey.exe "Bill Smith"
867-DSD-565-FDD

[ NOTE: one time fee of $50 (US) to setup ]


2) Logic to create a key that we can write in our web scripting language PHP.

3) We call a URL on your site to get the key. for example:

http://www.yourserver.com/genkey.asp?name=rob%smith

and your code just displays the key back to the browser.

For option 1 there is a one time setup fee of $50 (US). Please email the file and product id to algo@regsoft.com.


I am a new vendor and was wondering what the payment schedule is?
Sales are paid 30 days after the close of the month. So if your sales were in September, so you would receive payment at the end of October.


© 2001-2005 RegSoft.com. All rights reserved.
RegSoft.com disclaims any responsibility for software obtained through this site.
| Vendor Introduction | Advantages of E-Commerce Solution Providers | Key Benefits of RegSoft.com |
| Vendor Payment Processing Services | Sign Up My Products! | NEW! Image Repository | Electronic Fund Transfers | Vendor Login |
| Flexible Vendor Distribution & Registration Options | Pricing & Transaction Fee Information | Common Questions from Vendors |
| About Submitting Electronic Media | Post Order Confirmation E-mails | RegSoft at the SIC Conference |